Bt baazi's Privacy Policy — Committed to protecting your information

Bt baazi collects certain information to ensure a convenient and secure gaming experience. We never collect data beyond what is necessary — your privacy is our top priority.

Information provided directly: When you register on bt baazi, we collect your name, email address, mobile number, date of birth, and residential address. A copy of your national ID or passport may also be requested for identity verification.

Automatically Collected Information: bt baazi automatically collects certain information from your device and browser — including your IP address, device type, operating system, browser version, and a log of your activity on the platform.

Payment Information: Payment-related information is collected when you make a deposit or withdrawal on bt baazi. However, card numbers and full bank account details are never stored directly on bt baazi's servers — they are processed through a secure payment gateway.

• Registration details: name, email, phone, date of birth
• Identity Verification Documents: NID, passport, or driving license
• Transaction details: deposit and withdrawal history
• Technical Data: IP address, device information, login logs
• Gaming Activity: betting history, win/loss records
• Contact information: messages and emails sent to support

Bt baazi uses your information solely for defined purposes — never for anything beyond that. Our privacy policy ensures full transparency in how every piece of your data is handled.

• Account Management: To create, verify, and manage your bt baazi account.
• Identity Verification (KYC): To prevent fraud and ensure legal compliance.
• Payment Processing: To process deposits and withdrawals securely.
• Customer Support: To resolve your complaints and queries.
• Security Assurance: To detect fraud, money laundering, and other harmful activities.
• Platform Development: To analyse user experience and improve bt baazi's services.
• Legal compliance: To meet regulatory requirements.
• Promotional communications: To send you bonus and offer updates, with your consent.

Bt baazi uses the latest technology to protect your data. All information stored on our servers is secured with 256-bit AES encryption, and every data transmission on our platform is encrypted via SSL/TLS protocols.

Server Security: bt baazi's servers are hosted in internationally certified data centres with 24/7 security monitoring. Regular security audits are conducted and any vulnerabilities are addressed promptly.

Access Control: Only authorized bt baazi personnel can access your data. Every staff member is bound by strict confidentiality agreements.

• Data is stored with 256-bit AES encryption.
• Data transmission secured with SSL/TLS.
• Regular security audits and penetration testing.
• Two-factor authentication (2FA) available.
• Suspicious logins are blocked immediately.

Bt baazi does not sell your personal data to any third party. However, limited information may be shared in specific circumstances. Your data protection is ensured in every case.

Payment processor: Only the information necessary to process transactions is shared with payment partners such as bKash, Nagad, and Rocket. Each of these partners maintains their own privacy policy.

Legal Authorities: Data may be shared in response to a court order, regulatory requirement, or valid request from a law enforcement agency. bt baazi always acts in compliance with its legal obligations.

Technology Partners: Limited data may be shared with certain technology service providers to operate the platform. These partners are not permitted to use your information for any other purpose.

Bt baazi uses cookies and similar technologies on its website and app to enhance your browsing experience and keep the platform running smoothly.

Essential Cookies: These cookies are essential for the platform to function properly. They are used to maintain login sessions, perform security checks, and more. Disabling them will prevent the platform from working correctly.

Performance Cookies: These cookies collect information to help us understand how bt baazi is being used. All data is fully anonymized and used solely for platform improvement.

Functionality Cookies: These cookies remember your preferences, such as language settings and display options.

• You can manage cookie preferences at any time through your browser settings.
• All cookies except essential ones can be turned off.
• Bt baazi does not use any cross-site tracking cookies.
• Third-party advertising cookies are not used on bt baazi.

Bt baazi believes you should have full control over your own data. That is why bt baazi grants you the following rights:

• Right to Access Your Data: You may request to know what information bt baazi holds about you.
• Right to rectification: You may request corrections to any inaccurate or outdated information.
• Right to Erasure: You can request deletion of your data under certain circumstances.
• Right to Object to Data Processing: You can object to the use of your data for specific purposes.
• Right to Data Portability: You may request a copy of your data in a portable format.
• Right to opt out of marketing: You can request to opt out of promotional emails and SMS at any time.

To exercise these rights support@btbaazi.appto send us an email. bt baazi will respond within 30 business days.

Bt baazi's services are intended solely for individuals aged 18 and above. bt baazi does not knowingly collect data from or provide any services to minors.

If you suspect a minor has registered on bt baazi, please contact us immediately. bt baazi will promptly close the relevant account and delete all associated data.

• Age verification is carried out at the time of registration.
• Additional age verification may be required for suspicious accounts.
• If a minor's data is identified, immediate action is taken.

Bt baazi may send you information about bonuses, promotions, and new games via email or SMS — but only with your explicit consent. During registration, you can choose whether or not to receive marketing communications.

• You can unsubscribe from marketing communications at any time by clicking the "Unsubscribe" link in any email.
• You can also update your marketing preferences from your account settings.
• Even if you opt out of marketing, you will still receive important account-related messages.
• Bt baazi never sends spam or third-party advertising emails.

Bt baazi does not store your data indefinitely. Specific retention periods are defined for each category of information.

• Account Information: For the duration of the active account and up to 5 years after closure.
• Transaction Details: Up to 7 years, as required by legal obligations.
• KYC documents: Retained post-verification in accordance with regulatory guidelines.
• Gaming Logs: Retained for up to two years.
• Support Message: Up to one year after the issue is resolved.
• Cookie Data: Session cookies are deleted when you close your browser; persistent cookies last up to 1 year.

Once the retention period expires, bt baazi automatically deletes or anonymises your data so that you can no longer be identified.

Bt baazi reserves the right to update this Privacy Policy at any time. If significant changes are made, registered users will be notified via email or an in-platform notification.

Continued use of the platform after any changes will be taken as your acceptance of the updated Privacy Policy. We recommend visiting this page regularly to stay informed.